Managers as coaches

Managers as Coaches

Plus Managing Difficult Personalities & Toxic Behaviours at Work

9 November 2015, Christchurch

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Managers as Coaches, November 2015

A workshop with Aly McNicoll

Plus Managing Difficult Personalities & Toxic Behaviours at Work

This practical workshop provides the tools and skills leaders and managers need to adopt a coaching mindset and develop people and performance through one to one coaching. It will help them avoid the common pitfalls when coaching and offers simple tools that enable them to take a coaching approach to the wide range of conversations they have in the course of their day, week or year. It also provides strategies for dealing with the 5%ers – those difficult personalities who cause 95% of the problems.

This Managers as Coaches workshop is part of a pair of related workshops by Aly McNicoll.  The workshops are best attended as a pair, but can be attended individually. Click here for information about the partner workshop:  The Power of Peer Mentoring.



Content includes:

The Coaching Mindset

  • Coaching leadership and creating cultures of accountability

Coaching Conversations

  • Coaching defined
  • How to avoid the 8 common pitfalls when coaching
  • A 4 step tool for coaching conversations
  • Listening for the heart of the matter
  • Questions not answers
  • The power of positive feedback
  • Dealing with difficult personalities
  • Managing toxic behaviours at work

Dealing with Performance Gaps

  • Performance gaps and what to do about them
  • Tools for feedback conversations
  • A 5 step tool for performance improvement conversations
  • Dealing with difficult personalities, situations or conversations


Aly McNicoll

Be inspired by Aly McNicoll

Aly McNicoll is a Director of the NZ Coaching & Mentoring Centre and has been involved with coaching, mentoring and leadership in New Zealand  and Australia for the last 12 years. She has refined techniques for both introducing coaching as a skill set and promoting learning as a way of being in teams and organisations.

Aly is a regular presenter at international conferences (American Society for Training & Development Conference, European Mentoring & Coaching Council Conference) where her specialist skills in peer learning techniques have led to her spending increasing proportions of her time working with clients in Australia, the UK and the USA.

Prior to her corporate training role, Aly has led leadership and management programmes at Unitec Institute of Technology where she is a senior lecturer on the Graduate Diploma in Not for Profit Management.

Price & Registration

One full day workshop: $375 + GST. This includes lunch, morning and afternoon tea, all workshop materials and a certificate.

If you are also booking Aly McNicoll’s “Power of Peer Menotoring” workshop in this series, the workshops are reduced to $350 + GST each.

Payment options are credit card or by invoice.

If you have any questions, please don’t hesitate to contact Cris: or phone: 06 878 3456

What happens if you have to cancel?

Should you be unable to attend, a substitute delegate is welcome at no extra cost. Alternatively, a refund less a $50 + GST service charge per registrant will be made for cancellations received in writing (email, letter or fax) up to ten working days prior to the workshop. Regrettably, no refund can be made less than ten working days prior to the event. However, you will be sent the workshop materials upon request. Delegates are responsible for their own travel/accommodation bookings for which no compensation will be made should the workshop be rescheduled or cancelled. Please note: GROW Ltd. reserves the right to make any amendments that we may deem to be in the best interest of the workshop – it is however very unlikely and we will notify you as soon as possible should this occur.


Dates: 9 November 2015, 9am – 4.30pm

Venue: Grant Thornton New Zealand Ltd

L3, 2 Hazeldean Road, Addington



Grant ThorntonWe are pleased to receive the continuous support from Grant Thornton in bringing you this event.

© Copyright 2015 Managers as Coaches / GROW Ltd.